1. Introduction

Island Barrel Company (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and protect your personal information when you visit islandbarrelcompany.ca or make a purchase from us. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in British Columbia.

2. Information We Collect

We may collect the following types of personal information:

Contact information: Name, email address, and any message content you submit via our contact form.
Order information: Name, email address, and payment details processed securely through Stripe. We do not store your full credit card number.
Technical information: IP address, browser type, device type, and pages visited — collected automatically by our hosting and analytics providers.

We do not sell, rent, or trade your personal information to any third parties.

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you regarding your order or enquiry
Arrange pickup appointments
Send order confirmation notifications to our internal email
Improve our website and user experience
Comply with legal obligations

4. Payment Processing

All online payments are processed by Stripe, a PCI-DSS compliant payment processor. Island Barrel Company does not store your credit card or payment details on our servers. Stripe's privacy policy is available at stripe.com/privacy.

5. Email Communications

When you submit our contact form, your message is transmitted to our email using ImprovMX as our email forwarding service. When orders are placed, an order notification email is sent to our internal orders address. We do not subscribe you to any marketing lists without your explicit consent.

6. Cookies & Analytics

Our Site uses Google Analytics to collect anonymised, aggregated usage data. This helps us understand how visitors interact with our Site. No personally identifiable information is collected by our analytics. We do not use advertising cookies or third-party tracking pixels.

7. Data Retention

We retain order and contact information for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. You may request deletion of your personal information by contacting us.

8. Your Rights

Under PIPEDA and applicable BC law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent to certain uses of your information

To exercise any of these rights, please contact us at hello@islandbarrelcompany.ca.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to external websites (e.g., Google Maps). We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: hello@islandbarrelcompany.ca
Address: 1300 Errington Rd, Errington, BC V0R 1V0, Canada